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Customer feedback is greatly appreciate via email: we will not post your feedback without your permission first.

Thanks

Doug Edwards President

Aplus Water LLC


Dear Doug,
 
I recently purchased your water softener system 5600SE for our home here in Olathe, KS.  I had the system installed by the local RainSoft dealer.
 
Needless to say the RainSoft installers were quite impressed.  During the install, they kept asking me about what "extras" I had to pay for (especially the Fleck head which they had recently converted to).  They were especially envious of the see-through R.O. filter cover.   
 
The system performs wonderfully and I wanted to drop a line to say thank you.  Please share this letter with any potential customers.  Hopefully, like me, these future customers will do their own research and realize that you offer the best value (quality, price, and shipping) on Internet! 

Kind regards,

Cameron Blain
Olathe, KS  

Doug,
I want to thank you for taking the time to answer all my phone calls before and after purchasing our Eradicator Filter/Softener system and Sediment Filter. It is not often someone actually recommends a lower priced piece of equipment (standard timer instead of electronic due to all the lightning strikes we have in Florida).The installation was very easy, following your step by step instructions. My wife noticed a big difference in our water within a couple days. Our well water was extremely hard with iron and "rotten egg" sulphur smell (typical Florida well water).
Prior to making this purchase we had a person from RainSoft come to our house, test our water and try to sell us a water treatment system. Their first quote was for a "complete" system for the price of nearly $10,000. They then told us we could get by with just an iron filter and a softener, for $4500. Their $4500 was probably very close to the Eradicator we purchased from you for $729. Including the Sediment Filter and assorted fittings we purchased locally, we have less than $850 invested.
We are very pleased with our system and would highly recommend you to anyone needing a water treatment system or individual components.
Jack Conrad, Arcadia, Florida
 

 


Thanks for answering my questions before purchasing and after getting our Fleck 5600SE Tannin removal system.  It works great.  We no longer have tannin.  I have rarely written positive emails to companies about their service and products but I will say you are an exception.  Great service, great product at a great price.  I certianly will tell others about your website when it comes time for them to upgrade or improve their water systems.  Thanks again Christopher Miller   
 


After a long search for a softener, we found your company.  After some hesitation about dealing with a company we didn't know, we ordered a system for about the same cost as smaller systems we'd looked at in several places.  Our system arrived in an unbelievable 14 hours from shipment to our back door.   It has more capacity and is better made than anything we looked at, even systems for twice the price.  Your staff knew more about what to recommend than anyone else we talked to.  My husband is an engineer and was pleased with the level of detail he was able to discuss.  We're very pleased and will be back when it's time to shop for an RO.

Doug, just a note to thank you again for your great service. I got the brine tank the next day and everything is working well. Also I get compliments every week from the owner of the hotel where I installed the large unit earlier this year, it has made a real difference to their staff and guests! Thanks Again, Joe

 


Hello,
I just wanted to thank you once again for your help.  It's great to make a purchase via the internet AND receive support!  You don't find that very often, especially with great pricing.  I will be telling anyone who is interested in purchasing a water softener to give you guys a call without a doubt! 

Chris

 Chris.Seate@sas.com

We just installed your Fleck 80k grain softener. We had really bad water- Full of Iron. This machine has made our bad water not just good, but GREAT. THANKS for offering this wonderful product at such a competitive price. Warren & JoAnna Thomas, Archer, FL


Thank for this quick and easy transaction. The unit got delivered as promised, and ahead of time. It was propperly packed. I got all the instructions I needed.
The softener is installed and working fine.
Thanks again.
Frank Koehler


My thanks to your company for your excellent service I received in the purchase of one of your products. George who assisted in me buying this unit was exceptional in knowing the info I needed. I was really surprised when I order this unit on Thursday and it was delivered to my door the very next day. I certainly will highly recomend your company.   Thanks again. retiredowl@hotmail.com


It has been a while since I received the water softener and I wanted to let you know that it is a very nice looking and operating unit.  It was very easy to install taking me just under 2 hours to complete installation and startup.  That also included a trip to the local Ace hardware for a few fittings .  Love the new taste of our well water.
 
Thank You,
Jim Peters

Doug,

Our unit has now been running for 8 months.  What a difference!  We previously had a hardness level of ~30.  I am not sure where we register now, but we no longer see the hardness stains that made our bathrooms and kitchen sinks look awful.  Even soap usage is way down and laundry is looking much brighter.

Item was received within 2 days from the order. 4 well packaged boxes.  Very simple to install!  Because the tank was so tall, the most difficult task is to scoop/pour in the resin.  Cost me 4 hours to properly install it after work.  Saved $400.00 and 1/2 days of vacation!  Just put in 3 bags that may last until July or longer.  Salt usage is extremely low.

Cheers.

 
Tom Hermann
 
Cedarburg, WI
tvherman@yahoo.com

Hi, just wanted you to know that I was very pleased with my recent purchase of the GE logix water softener. It replaced a 25 year old softener. Purchase, installation, and start up was straight forward and relatively easy even for a person with novice plumber skills, like myself. Up and running and works great. Thanks for the online help, I will be passing your company name along to anyone else in need of a softener. Regards, Terry


Dear Aplus Water:
     I just wanted to let you know that I received the GE water softener I ordered.  It arrived Saturday  in perfect condition.  I started installing it as soon as it arrived.  I did not finish as I had to go to work. However, all that remains is plumbing it to the water supply and testing it. It appears to be a very nice unit and is a great deal for the price. 
Thank you;
David

Thanks so much for your prompt reply to my missing hardware and damaged distributor, it is hard to find your level of customer service anywhere and I truly appreciate it. Lots of companies out to make a quick buck, your company is out to make the sale and keep the service and support at a higher level. I promise that others I know will go through you to satisfy their water needs, this area, is terrible for hard water and I hope that you sell every unit around to these residents. I will sure do my part to let them know about you.


I am writing to you as I am convinced that I made a good purchase from
you. Please add my testimonial to the your list of satisfied customers.

I needed a water softener and the two salesmen that visited my home in
Minnesota quoted me a price of $ 1800 installed (from a national
company that starts with a "C") and $ 3000 (from a national company that starts
with a "K"). Your price of $ 865 (delivered) for a larger Fleck 9100 2 tank
system that was superior to the two quoted systems was a no-brainer. It
was delivered in several days, and after an afternoon spent installing it I
have already seen noticeable differences in my household water quality.
Installing this system was no more difficult than installing a hot
water tank, and the instructions were easy to follow. It is a quality
Made-in-America unit.
I would do this again, and would recommend this choice to others as
this Fleck 9100 2-tank system is defintely superior to the 1-tank water
softener units you can buy at "big box" retailers and those from the national
watersoftener retailers.

Sincerely.

Paul Thronson


A Plus is Correct!!! Excellent product, Excellent seller and Excellent Service!!!
Robert Lobdell Add this to your feedback!!


I installed the fittings Friday, the day they arrived as promised.  The full job took less than three hours from the time I turned the water off.  It is GREAT having soft water again! 

Thank you so much!


I bought one of your fleck 5600SE 48K systems a few months ago and it is great. I am a contractor and would like to continue purchasing this particular model from you. 
Thanks,
Jimmie


Bought one for my Dad, liked it so much bought myself one. Thanks 2 day delivery


Great product, fast shipping, great company!!!!!!! Would definately use again


Doug,

Thank you for your help with the new water softener; it is working 
well. I appreciate your prompt responses and kind assistance.

Doug Stemen


I bought one of your fleck 5600SE 48K systems a few days ago and it is great. It's up and running. Also your shipping was fast, thank you again!

Steven Brown
Upstate NY


After contemplating the stupidity of renting a water softener and reverse  osmosis unit for five years (at a cost of over three thousand dollars), I loaded the equipment in my truck and took it back to the company that starts with a "C". I then began a search that eventually led to the web site of APlus Water LLC. I liked the equipment, the positive customer feedback, and the very reasonable prices. I took a chance and ordered a water softener (twin tank Fleck 9100SE) that is in every way superior to the one I had been renting. It arrived in perfect condition. Within three hours of beginning the installation, there was soft water in my home again!



With such positive water softener experience, I ordered the five stage reverse osmosis drinking water system. It arrived on my doorstep within three days and took about two hours to install. After a day of flushing, it is now producing great tasting drinking water and ice cubes.
 


I will definitely recommend APlus Water to anyone interested in water treatment.

Charles Kizer
Tijeras, NM


Doug,

The Merlin arrived in good order. It's all installed and I love it. Beats the heck out of the countertop RO unit my wife wouldn't part with.....

Thanks,

Jim.


Testimonial:

I bought a 10 year old house with well water that was full of iron and tasted bad. Toilet tanks were full of rust and the water smelled of iron. I had the water softener checked and it was determined that the head needed to be rebuilt at a cost of $300. The unit was too small for the house anyway, so I looked into replacing it with all the normal water softener dealers in the area. They all wanted anywhere from $1,200 to $3,200 for a brand new water softener system. I called a buddy who had just replaced his water softener by himself with one from APlusWater.net. He had the same problem I did, a system that needed the head rebuilt for $300, but for just about twice that cost he got a brand new water softener. I took his advice and purchased an 80K grain on-demand Fleck 7000 from APlusWater.net with fine mesh resin for just under $800. Along with the Fleck 7000 I installed a whole house water filter with a clear casing right before it (something one of the dealers told me not to do because their system would be sufficient), and after just a month I could see all the sediment and Iron it was catching. I hate to think how clogged my new Fleck 7000 (or any other system I would have installed) would become if I hadn’t installed it. With both the whole house filter and the Fleck 7000 our water is clear, tastes good and the wife is happy. If you are a do it yourselfer or have a friend who is, save your money and buy a water softener from APlusWater.net. If you have any questions after you get the system or during installation APlusWater.net is just a phone call away and they are very helpful and true professionals.

Rick


Thanks Doug. The system works great and finally the water feels nice again. Doing business with you was a pleasure-I will recommend you to my family and friends. Thanks again. A very satisfied customer. Gary


Doug:
 
I want to thank you for the great deal (quality product at an excellent price).  I purchased the Fleck 5600SE from you and, I must admit, I was a little apprehensive about installing my own unit (I'm a retired old-timer).  But, I decided to try anyway (worst case, I call a plumber)!  Well, I'm happy to report that she is up and running.  I'm feeling a little smug and real happy with the results.  I also want to thank you for your assistance programming the unit.  I enjoyed talking to you.
 
Your deal was excellent.  My cost for the Fleck 5600SE, 48k was $559 shipped plus, about $40 in supplies(CPVC fittings, pipe, cement, etc.).  The quote in my neighborhood for one of these is $1,400 installed!  This puts your deal in perspective (It's a good one).  I am a satisfied customer.  Life is hard, but my water's soft!
 
Thanks again and good luck.
 
VR
Vinny D

The WellMate 80 gal tank and 7000 Pyrolox Filter I purchased install
 went great.  My wife and I can not believe the difference in the taste of
 our water.  I will greatly recommend your company to others. Thanks
 Robert Clever.


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